UGC SUITE

Data Deletion Instructions

Effective date: 2026-10-09.

1. Who we are

UGC Suite is operated by Chief Labs LLC, 201 17th St S, St. Petersburg, FL 33712.

2. What Meta data we store

When a brand connects through Facebook Login for Business, we store what these permissions read, for the accounts and Pages the brand grants:

  • ads_read: ad account IDs and campaign and ad insights (spend, impressions, clicks and conversions).
  • business_management: the Business Manager accounts the brand connects, and the ad accounts and Pages assigned to them.
  • pages_show_list: the list of Pages the brand manages.
  • pages_read_engagement: Page and post engagement metrics.

3. How to delete your data

You can use any of these three options.

  • (a) In the app. Go to Settings, then Integrations, then Disconnect Meta. This revokes our access and deletes your stored Meta data within 30 days.
  • (b) From Facebook. Go to Settings & Privacy, then Settings, then Business Integrations, and remove UGC Suite.
  • (c) By email. Email team@ugcsuite.app with the subject line [Data Deletion Request]. We confirm your request within 48 hours and complete the deletion within 30 days.

4. What happens

  • We delete all data we received from Meta for your ad accounts.
  • We revoke the access tokens Meta issued to us.
  • We send you an email to confirm the deletion is done.

4A. TikTok data

When a brand connects a TikTok ad account through TikTok for Business, we store what these scopes cover, for the ad accounts the brand grants:

  • Ad Account Management: the ad account name, ID, status, currency and time zone.
  • Ads Management: campaign, ad group and ad details and settings, plus creating, launching, pausing and editing them when the brand takes that action in UGC Suite.
  • Reporting: ad-level performance reports (spend, impressions, clicks, conversions and video views).

UGC Suite does not yet connect to TikTok ad accounts. When it does:

  • (a) In the app. Go to Settings, then Integrations, then Disconnect TikTok. This revokes our access token and deletes your stored TikTok data within 30 days.

Today, and at any time:

  • (b) From TikTok. Remove UGC Suite’s authorization from your TikTok for Business account. Once it is removed, our access token stops working.
  • (c) By email. Email team@ugcsuite.app with the subject line [Data Deletion Request]. We confirm your request within 48 hours and complete the deletion within 30 days.

When you ask us to delete your TikTok data:

  • We delete all data we received from TikTok for your ad accounts.
  • We revoke the access tokens TikTok issued to us.
  • We send you an email to confirm the deletion is done.

5. Contact

Questions about your data: team@ugcsuite.app.