UGC SUITE

Terms of Service

Effective date: 2026-06-22.

These Terms of Service (“Terms”) govern your access to and use of the UGC Suite website, application, and related services (collectively, the “Service”) provided by UGC Suite (“we,” “us,” or “our”). By creating an account, joining the waitlist, or using the Service, you agree to these Terms.

1. Eligibility and accounts

You must be at least 16 years old to use the Service. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at privacy@ugcsuite.app if you suspect unauthorized access.

2. Acceptable use

You agree not to:

  • Violate any applicable law or third-party rights.
  • Upload content that is unlawful, infringing, defamatory, harassing, or that contains malicious code.
  • Attempt to reverse engineer, decompile, or interfere with the Service or its security.
  • Resell, sublicense, or rate-limit-bypass the Service or use it to build a competing product.
  • Use the Service to generate content that impersonates a real person without their consent or that violates platform policies of the channels where you publish.

3. User-Generated Content & Moderation

The Service includes community features — channels, direct messages, public profiles, and shared content — through which you and other users can post, send, and share user-generated content. UGC Suite maintains a zero-tolerance policy for objectionable content and abusive users. Objectionable content includes, without limitation, content that is harassing, threatening, hateful, defamatory, sexually explicit, or otherwise prohibited by our Community Guidelines, which set out the full content policy that governs the community.

You can report any objectionable content and block any abusive user directly within the app, using the in-app Report and Block actions on the relevant message, profile, or user. We act on reports within 24 hours of receiving them: we remove offending content and eject the offending user by suspending or banning their account. Serious violations may also be reported to the appropriate authorities. By using the community features you agree to abide by the Community Guidelines, and you acknowledge that violating them may result in the immediate removal of your content and the suspension or termination of your account.

4. Subscriptions, billing, and auto-renewal

Paid plans are billed in advance on a monthly recurring basis through Stripe. Subscriptions automatically renewat the then-current price for the same billing period until you cancel. You can cancel at any time from the “Manage Subscription” button on the Pricing page; cancellation takes effect at the end of the current billing period and you retain access through that date. Except where required by law, fees are non-refundable.

We may change prices on a going-forward basis. We will notify you of any price change before it takes effect for your subscription, and you may cancel before the change applies.

5. AI-assisted features and content ownership

The Service includes AI-assisted features (script generation, note summarization, brief organization, and similar). You provide the prompts and inputs; we route them to AI sub-processors to produce the output.

You retain ownership of the content you create using the Service, including AI-generated outputs you produce from your inputs, subject to applicable law and the rights of any third parties whose material you incorporate. AI outputs are provided as-is and may be inaccurate or unsuitable for your use case; you are responsible for reviewing them before relying on them or publishing them.

You grant us a limited, worldwide, royalty-free license to host, store, display, and process your content solely to operate and improve the Service for you. We do not use your account content to train foundation AI models.

6. Contract Summary Tool

The Service includes an AI Contract Summary tool that lets you upload or paste a third-party contract and returns a plain-language summary, flagged items, talking-point drafts, and an interactive Q&A. The following terms apply to that tool specifically and supplement the general AI provisions above.

  • Not legal advice. The summary, flagged items, talking-point drafts, and chatbot responses are AI-generated informational outputs. They are not legal advice and are not a substitute for consultation with a licensed attorney.
  • No attorney-client relationship. Use of the Contract Summary tool does not create an attorney-client relationship between you and UGC Suite. Nothing you share through the tool is protected by attorney-client privilege.
  • Not a law firm. UGC Suite is not a law firm, is not authorized to practice law in any jurisdiction, and does not provide legal services. The tool is a software product that summarizes documents you provide.
  • Limitation of liability for reliance.You are solely responsible for any decisions you make based on the tool’s output, including signing, negotiating, modifying, or rejecting any contract. To the fullest extent permitted by law, UGC Suite is not liable for any loss, damages, or claims arising from your reliance on the tool’s output. Section 9 (Limitation of Liability) applies to all such claims.
  • Right to upload. You represent and warrant that you have the right to upload, paste, or otherwise share each contract with the Service, including that no confidentiality obligation, NDA, or other restriction prohibits sharing the contract with our sub-processors (including OpenRouter and Anthropic, which process AI requests). You are responsible for any breach of a third-party obligation arising from your use of the tool, and you will indemnify us under Section 10 for any resulting claim.
  • Tier 1 / critical flags. When the tool flags a clause as Tier 1 (critical), you should treat that as a signal to consult a licensed attorney before signing. The tool does not determine whether any clause is enforceable.

7. Termination

You may delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (ownership, disclaimers, limitations of liability, indemnity, governing law) will survive.

8. Disclaimers

The Service is provided “as is” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated outputs will be accurate, complete, or appropriate for any particular purpose.

9. Limitation of liability

To the fullest extent permitted by law, in no event will UGC Suite be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts you paid us in the twelve months preceding the claim, or (b) US $100.

10. Indemnification

You agree to defend, indemnify, and hold harmless UGC Suite from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms.

11. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Florida, and you consent to personal jurisdiction there.

12. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you by email or in-app notice before it takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms: privacy@ugcsuite.app.